Privacy Notice

Privacy Notice

In compliance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), Piedra de Agua Hotel Boutique (hereinafter “the Hotel”), located in the Historic Center of Mérida, Yucatán, Mexico, with contact email infopiedradeagua@gmail.com, makes this Privacy Notice available to you.

1. Personal data we collect

We may collect the following personal data when you provide it through our forms, email or phone: full name, email address, phone or WhatsApp number, and the tentative dates of your trip or stay.

2. Purposes of processing

Your personal data will be used to: (i) respond to your requests for information, quotes and reservations; (ii) follow up on your inquiry and contact you; (iii) provide the lodging services contracted; and (iv) send you, where applicable, promotions and offers related to the Hotel, provided you do not object.

3. Data transfers

The Hotel will not transfer your personal data to unrelated third parties, except in the cases provided for in Article 37 of the LFPDPPP or when necessary to provide the service (for example, booking platforms or payment processors), who assume the same confidentiality obligations.

4. How to exercise your ARCO rights

You have the right to Access, Rectify and Cancel your personal data, as well as to Object to its processing or revoke the consent given. To exercise these rights, send your request to infopiedradeagua@gmail.com, stating your name and the right you wish to exercise.

5. Use of cookies

Our website piedradeagua.com may use cookies and similar technologies to improve your browsing experience and for statistical purposes. You can disable them in your browser settings.

6. Changes to this Privacy Notice

This Privacy Notice may be modified. Any changes will be published on this same page.

Last updated: July 2026.